Chalice Spice uses reliable and established shipping industry leaders based on the method you select from the available options. Orders are shipped on average within 4-6 business days from receipt of order. Our products are not refundable and not exchangeable as it is a food product.
For returns and exchanges on gifts and exchanges please contact us at info@chalicespice.com and include your order number and a description of the reason for the desired return. We will investigate, and evaluate the request before a replacement or refund will be issued.
Chalice Spice uses a third party shipping service provider to ship its products. As such, Chalice Spice will not be liable for any loss, damages (direct or indirect) or expense due to shipping. Title and risk of loss shall pass to you at the moment the product that you have purchased is transferred to the third party shipping service provider.
For any other questions regarding shipping and/or returns please feel free to contact us at info@chalicespice.com.